| About UsKind Hearts Clothing are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at office@kindheartsclothing.com.Our contact details:Kind Hearts ClothingAvonlea House, Station Rd , Freshford , BANES, BA2 7WQ, United KingdomPhone: 01225 484620Email: office@kindheartsclothing.com |
| Making A PurchaseMaking a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to forfill the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.We accept Visa, Mastercard and Debit Cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. |
| Shipping And HandlingOur standard method is £3.50 and send out via first class post. If we have the items in stock it is possible to order next day service in order to arrange this please call us on 01225 484620 |
| Delivery SchedulePlease allow 5-7 days for delivery. If your ordered items are in stock we will send your order out straight away otherwise as all our garments are handmade we will need to get the dressmakers to make to order. |
| Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card SecurityWe know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Reaching UsIf you need to reach us, please email us on office@kindheartsclothing.com, alternatively, you can call on International +441225484620 or fax us on +441225738519 or write to us at Avonlea House, Station Rd, Freshford, BA2 7WQ, United Kingdom |
| Privacy PolicyKind Hearts Clothing do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns PolicyTo return any or all of your order please post back your items with our returns form (attached to your dispatch note) in their original condition and packaging, unworn and unwashed, with all labels intact. All of our products come with a 30 day no quibble guarantee. |
Copyright Kind Hearts Clothing 2012